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  • International Return Policy

    Welcome to the world of Bandbaajaa.com, your one stop shop for all things wedding. With a wide range of lehengas, sarees, suits, accessories, jewellery and gifts available in every budget, Bandbaajaa.com can revamp your wardrobe sitting in any part of the world as it ships to more than 200 countries worldwide. International orders (shipped outside India) can be delivered in a span of minimum 5 business days to maximum 60 business days depending on the production time of the product. On every product we have mentioned the expected delivery time, so please go through the details before placing an order. Please be advised international orders can sometimes be delayed in customs but do not worry as you can contact our customer care executives to track the status of your shipment. International shipments to few countries can't be tracked quickly and for any queries you can reach out to us on customercare@bandbaajaa.com

     


    International Shipping Duties and Taxes
    Orders shipped to destinations outside India might incur duties and taxes. If duties and taxes are imposed on your order, they are due at the time of delivery and should be paid by the consignee. Please consult your local customs office for more details about your country's duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

    Merchants selling products on Bandbaajaa.com are not responsible for products confiscated by the legal authorities of your country or state; we advise you to check your local laws in advance, before ordering. Please note, if you are not able to select your country in the shipping section at checkout, this unfortunately means that we do not offer shipping to that country at this time.

     

    International Shipping Costs
    We charge flat INR 1500 (US$22) for shipping and handling across the globe. Shipping charges are applied during the checkout process.

     

    Non-Delivered orders

    If orders are not delivered because of unavailability of consignee at the time of delivery or orders are returned at the time of delivery, Bandbaajaa will deduct the shipping charges and reimburse the remaining amount to the customer. 

     

    Return Requests

    We accept returns in case of:

    1. Defective product received.
    2. Wrong product dispatched

     In case you have any of the above issues, Please raise the concern with us on customercare@bandbaajaa.com within 48 hours of receipt of product. Bandbaajaa team will investigate the raised concern and would intimate the solution within 48 hours of the receipt of the email. In case we ask you to return the product, send the items to us preferably through a reputed, registered courier/airmail service only to avoid any transit related issues on below address. 

    Team Merchandising

    Special Occasions Limited

    207, Okhla Phase III, Okhla Industrial Estate

    New Delhi 110020

    Please share the AWB no of the returned product on customercare@bandbaajaa.com along with phone number and order no for our ready reference.

     

    Disputes

    Bandbaajaa.com team will review dispute cases and decision of Bandbaajaa.com team will be final.

     

    Disclaimer

    • We provide near to the exact color of the product. Color varies from computer screen to screen.
    • The details of the products or product specifications (weight, color, handwork details, size, etc.) as mentioned on Bandbaajaa are only approximate values.
    • Designer made products are hand woven and intricately crafted. There may be variations in color and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, color settings and capabilities of computer monitors.
    • In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Bandbaajaa may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases Bandbaajaa will refund the charged amount to the customer (only for which the payment is already received).