Return & Exchange in 3 working days
 FREE SHIPPING order over ₹1000
 Need help? +1 800 987 654 321
  • Domestic Return Policy

    You can return products purchased from BandBaajaa.Com within 7 days of receiving the product, except for our non-returnable products:

    1)    Place a return request by calling us on +91- 782-782-0000 or by writing to us at customercare@bandbaajaa.com . Please make sure you mention the order number, product SKU and reason for return while submitting a return request.

    2)    We offer FREE reverse pick up facility for almost all locations PAN India

    3)    If reverse pick up is not available for certain locations, then please send the items to us preferably through a reputed, registered courier/airmail service only to avoid any transit related issues on below address.

    Team Merchandising

    Special Occasions Limited

    207, Okhla Phase III, Okhla Industrial Estate

    New Delhi 110020 

    Please share the AWB no of the returned product on customercare@bandbaajaa.com along with phone number and order no for our ready reference.

    4)    Unidentified returns sent by the sender themselves not using services provided by us may be returned to the sender

      

     

    Note: We accept returns only in the following cases:

    • Defective/ Damaged product received
    • Incorrect Size received ( e.g. Your ordered Large size & you received Small. If you ordered Medium size and same doesnt fit you then we can consider replacement)
    • Different Product received 

     

    Points to be taken care of:

    • All made to order products and  designer products  are non-returnable
    • All return merchandise to be unused / unwashed / undamaged /unwear condition
    • Goods to be returned in original packaging along with original invoice and shipping details
    • All return requests to be raised within 7 days of Delivery
    • Damaged / Spoiled Goods will not be accepted for Returns

     

     

    Replacement Policy:

    You can replacement request for products purchased from BandBaajaa.Com within 7 days of receiving the product, except for our non-returnable products:

    1)    Place a replacement request by calling us on +91- 782-782-0000 or by writing to us at customercare@bandbaajaa.com . Please make sure you mention the order number and product SKU while submitting a return request.

    2)    We offer FREE reverse pick up facility for almost all locations PAN India

    3)    If reverse pick up is not available for certain locations, then please send the items to us preferably through a reputed, registered courier/airmail service only to avoid any transit related issues on below address. 

    Team Merchandising

    Special Occasions Limited

    207, Okhla Phase III, Okhla Industrial Estate

    New Delhi 110020

     Please share the AWB no of the returned product on customercare@bandbaajaa.com along with phone number and order no for our ready reference.

    5)    Unidentified returns sent by the sender themselves not using services provided by us may be returned to the sender

     

     

    Points to be taken care of

    • All made to order products and  designer products  are non-returnable
    • All return merchandise to be unused / unwashed / undamaged /unwear condition
    • Goods to be returned in original packaging along with original invoice and shipping details
    • All return requests to be raised within 7 days of Delivery
    • Damaged / Spoiled Goods will not be accepted for Returns

     

     

    Refund Process:

    Once the product is received by our partners, the process of refund is initiated:

    • For Cash On Delivery orders – Refund is done via cheque. Refund Cheque is couriered to the billing address provided while placing the order
    • For Prepaid orders – Refund is done via online transfer / NEFT. It usaually takes 7 to 8 business days for the amount to reflect in the source account.

     

     

    Disclaimer

    • We provide near to the exact color of the product. Color varies from computer screen to screen.
    • The details of the products or product specifications (weight, color, handwork details, size, etc.) as mentioned on Bandbaajaa are only approximate values.
    • Designer made products are hand woven and intricately crafted. There may be variations in color and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, color settings and capabilities of computer monitors.
    • In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Bandbaajaa may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases Bandbaajaa will refund the charged amount to the customer (only for which the payment is already received).